This Privacy Policy describes how Kavana Decor, and our affiliated companies (collectively, “Kavana Decor,” “we,” “our,” “us”), collect and use customer information. Our customers are important to us, and we understand that privacy matters to you.

From time to time, Kavana Decor will update this Privacy Policy based on feedback we receive or changes in applicable law. Kavana Decor reserves the right to modify this policy at any time and will update this page accordingly. Please review this page periodically to stay informed about how we protect your information when you purchase from us.

Kavana Decor is committed to ensuring that your privacy and personal information are protected. This Privacy Policy explains:

• • What information we collect
  • How we use, store, and protect it
  • How you can review and update your information
  • What you can do if this policy is not followed
  • How changes to this policy will be communicated

By sharing your information with us or using our website or mobile applications, you agree to the policies described herein.

SMS Marketing and Text Communications

We value your privacy and the information you consent to share in connection with our SMS marketing service. We use this information to send you:

• • Order notifications (including abandoned checkout reminders)
  • Text marketing offers
  • Transactional texts, including requests for reviews

Opt-in data and consent for text messaging will not be shared with any third parties except messaging partners, solely for the purpose of enabling and operating our text messaging program.

Our website uses cookies to track items placed in your shopping cart, including abandoned checkout activity. This information may be used to determine when to send cart reminder messages via SMS.

How We Use the Information We Collect

When you place an order with us, we may request personal information including:

• • Name
  • Shipping address
  • Telephone number
  • Email address
  • Billing address
  • Credit card number and expiration date

We use this information to:

• • Process your order
  • Verify your identity for payment authorization
  • Contact you regarding order status
  • Ship your order
  • Send you news and updates from Kavana Decor
  • Provide you with an enhanced shopping experience

When you place an order with Kavana Decor, we may transfer your name and address to:

• • Your credit card company for purchase authorization
  • A third-party fulfillment or shipping partner to deliver your order

We do not share your information with third parties outside these purposes except as necessary to complete your request (such as shipping an order). We do not sell your name or address to mailing list companies.

We may share aggregated, non-identifiable statistical information with trusted business partners, but we will never disclose your individual personal details.

Cookies and Related Technologies

Our website and advertising platforms use cookies, tracking pixels, and related technologies to provide services and improve user experience.

Cookies are small data files stored on your device that allow us to:

• • Recognize your device across websites and applications
  • Provide relevant advertising
  • Improve functionality and site performance

We may also allow Advertising Partners to place cookies for the purposes described above. The cookies deployed vary depending on advertiser implementation.

We may collect demographic information for site trend analysis. Cookie usage is intended solely to enhance user experience and is not directly linked to personally identifiable information unless voluntarily provided.

Reviews and Surveys

We may invite you to participate in voluntary reviews or surveys. Participation is entirely optional.

Information typically collected may include:

• • First name
  • Product review
  • Experience feedback

We use this information to improve products and services. Some responses may be published on our website to assist other customers in making informed decisions.

Opt-Out Policy

If you prefer not to receive communications from us, you may unsubscribe at any time by:

• • Clicking the “unsubscribe” link in our emails
  • Adjusting your subscription preferences on our website
  • Emailing us directly at: info@importcollection.com

Security

When sensitive data such as credit card information is entered on our website, it is encrypted and transmitted securely.

We maintain physical, electronic, and managerial safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction.

Legal Disclaimer

We may disclose personal information if required by law or if we believe in good faith that such action is necessary to:

• • Comply with legal obligations
  • Protect and defend our rights or property
  • Prevent fraud or security issues

If you have questions regarding this Privacy Policy, please contact:

Customer Service Email: info@importcollection.com Phone: (818) 782-3060

PRIVACY SNAPSHOT

For complete details, please review the full Privacy Policy above.